Privacy policy

Who am I?

My name is Laura Bennett and I am a freelance translator of French and Italian documents into English. I am based in the UK and as such subject to the requirements of the new General Data Protection Regulation which came into force on 25 May 2018. You can contact me via the details provided on my website.

Why do I process your personal data?

I collect, store and use your personal data for the following purposes:
to issue quotes,
to provide a translation or editing service as requested by you,
or to comply with legal requirements.
Personal data collected may include your name, postal address, email address, telephone number and VAT number. Personal data may also include banking details, personal information on CVs or information on documents sent for the express purpose of translation or editing. All data is processed on password-protected computers and is not accessible by third parties.
I do not use your personal data for marketing purposes, nor do I disclose it to unauthorised third parties.

Legal Grounds

The legal basis for processing your data is to perform the translation or editing services you request or to take necessary steps prior to fulfilling that request (“performance of a contract”).

Who else may have access to your personal data?

For administrative purposes, other parties, including the providers of my cloud backup, website and email hosting services, may have access to your personal data. All these parties are also compliant with the EU General Data Protection Regulation, or in the case of US companies, are self-certified under the US Privacy Shield framework. Colleagues who work with me to provide revision or editing services are GDP compliant.

How long do I keep your personal data?

I will keep your personal data for ten years unless you ask me to delete or remove it sooner. Should you ask me to delete translations before the ten-year period has expired, I cannot be held responsible for queries or claims relating to the content, as I have no way of verifying the accuracy of the original content.

Do you have the right to access your data?

You may contact me at any time to request a copy of your personal data, or to ask me to rectify or remove the information I hold. I will take action without undue delay and in any event within one month of receipt of the request.

Your right to lodge a complaint

If you have any concerns about how I process your personal data, please contact me at laura@culturetranslation.com You also have the right to lodge a complaint with the supervisory authority in the UK (the Information Commissioner’s Office, or ICO) or in the country where you live.
This Privacy Notice was updated in August 2021. I will review and update it when necessary.